Context-based page unit recommendation for web-based sensemaking tasks

Abstract

Sensemaking tasks require that users gather and comprehend information from many sources to answer complex questions. Such tasks are common and include, for example, researching vacation destinations or performing market analysis. In this paper, we present an algorithm and interface which provides context-based page unit recommendation to assist in connection discovery during sensemaking tasks. We exploit the natural note-taking activity common to sensemaking behavior as the basis for a task-specific context model. Our algorithm then dynamically analyzes each web page visited by a user to determine which page units are most relevant to the user's task. We present the details of our recommendation algorithm, describe the user interface, and present the results of a user study which show the effectiveness of our approach. Copyright 2009 ACM.