PublicationCommunications of the ACMPaperMeasuring successCommunications of the ACMView publicationAbstractE-business intelligence is a complex, yet vital, element to building a strong customer base.Home↳ PublicationsDate01 Jan 2000PublicationCommunications of the ACMAuthorsEdith SchonbergThomas CofinoRobert HochMark PodlaseckSusan L. SpraragenIBM-affiliated at time of publicationTopicsComputer ScienceShare