X. Masip-Bruin, Sergi Sanchez-Lopez, et al.
CloudNet 2019
Paper
The IBM natural conversation framework: a new paradigm for conversational UX design
Related
Heiko Gebauer, Guang-Jie Ren, et al.
Journal of Service Management
Susanne Glissmann, Ying Tat Leung, et al.
SOLI 2010
V.B. Souza, X. Masip-Bruin, et al.
Future Generation Computer Systems