Lei Huang, Guang-Jie Ren, et al.
CBI 2019
Paper
The IBM natural conversation framework: a new paradigm for conversational UX design
Related
Conference paper
Conversational UX design
Robert Moore, Raphael Arar, et al.
CHI EA 2017
W. Ramirez, X. Masip-Bruin, et al.
Computer Communications
Heiko Gebauer, Guang-Jie Ren, et al.
Journal of Service Management