PaperUnderstanding is a Two-Way Street: User-Initiated Repair on Agent Responses and Hearing in Conversational InterfacesRobert J. Moore, Sungeun An, et al.PACM HCI
Conference paperRecipient Design for Conversational Agents: Tailoring Agent's Utterance to User's KnowledgeSungeun An, Robert Moore, et al.CUI 2021
Conference paperService value modeling: A systematic method to unveil the business value of industry solutionsGuang-Jie Ren, Yuichi Nakamura, et al.SRII 2014
PaperDo we all really know what a fog node is? Current trends towards an open definitionEva Marin-Tordera, X. Masip-Bruin, et al.Computer Communications