Conference paper
Optimizing change request scheduling in IT service management
Leila Zia, Yixin Diao, et al.
SCC 2008
Social computing is perceived mainly as a vehicle for establishing and maintaining private relationships and thus lacks mainstream adoption in enterprises. Collaborative computing, however, is firmly established, but no tight integration of the two approaches exists. Here, the authors look at how to integrate people, in the form of human-based computing, and software services into one composite system. © 2011 IEEE.
Leila Zia, Yixin Diao, et al.
SCC 2008
Heiko Ludwig, Kamal Bhattacharya, et al.
CNSM 2010
Kamal Bhattacharya, Nathan S. Caswell, et al.
IBM Systems Journal
Bikram Sengupta, Anshu Jain, et al.
IJCIS: Cooperative Information Systems