Advising roles of a computer consultant
Jean McKendree, John M. Carroll
CHI 1986
In this positional paper, we aim to explore the nuances of designing and developing a conversational user interface for small-business owners in vulnerable situations. By unveiling and considering alternative-criteria for providing micro-credit loans, conversational systems can help financial institutions to deliver micro-credit offerings more effectively and with justice. We describe a pilot study with 34 entrepreneur women in which they were invited to use a business health assessment chatbot prototype, and analyze the experience a focus-group with a sub-set of those women. We conclude by discussing some insights on the use conversational systems in support of small-business entrepreneurs.
Jean McKendree, John M. Carroll
CHI 1986
Christine Robson, Sean Kandel, et al.
CHI 2011
Weichao Mao, Haoran Qiu, et al.
NeurIPS 2022
Stephanie Houde, Vignesh Radhakrishna, et al.
NeurIPS 2022