Customer Equity and Lifetime Management (CELM) finnair case studyGiuliano TirenniAbderrahim Labbiet al.2007Marketing Science
Efficient allocation of marketing resources using dynamic programmingGiuliano TirenniAbderrahim Labbiet al.2005SDM 2005
From business process model to consistent implementation: A case for formal verification methodsJana KoehlerGiuliano Tirenniet al.2002EDOC 2002