Efficient allocation of marketing resources using dynamic programmingGiuliano TirenniAbderrahim Labbiet al.2005SDM 2005
From business process model to consistent implementation: A case for formal verification methodsJana KoehlerGiuliano Tirenniet al.2002EDOC 2002
Customer Equity and Lifetime Management (CELM) finnair case studyGiuliano TirenniAbderrahim Labbiet al.2007Marketing Science