Neighborhood based fast graph search in large networks
- Arijit Khan
- Nan Li
- et al.
- 2011
- SIGMOD 2011
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33 results for Shu Tao
Assessing expertise awareness in resolution networks
- Yi Chen
- Shu Tao
- et al.
- 2010
- ASONAM 2010
Generative models for ticket resolution in expert networks
- Gengxin Miao
- Louise E. Moser
- et al.
- 2010
- KDD 2010
Balancing performance, robustness and flexibility in routing systems
- Kin-Wah Kwong
- Roch Guérin
- et al.
- 2010
- IEEE TNSM
DA VINCI: A tool to improve VoIP call routing configurations
- Kunwadee Sripanidkulchai
- Shu Tao
- et al.
- 2010
- NOMS 2010
Efficient ticket routing by resolution sequence mining
- Qihong Shao
- Yi Chen
- et al.
- 2008
- KDD 2008
Balancing performance, robustness and flexibility in routing systems
- Kin-Wah Kwong
- Roch Guérin
- et al.
- 2008
- CoNEXT 2008
Real-time monitoring of video quality in IP networks
- Shu Tao
- John Apostolopoulos
- et al.
- 2008
- IEEE/ACM Transactions on Networking
EasyTicket: A ticket routing recommendation engine for enterprise problem resolution
- Qihong Shao
- Yi Chen
- et al.
- 2008
- VLDB
Improving service differentiation in IP networks through dual topology routing
- Kin-Wah Kwong
- Roch Guérin
- et al.
- 2007
- CoNEXT 2007