Semi-automated logging of contact center telephone calls
- Roy J. Byrd
- Mary S. Neff
- et al.
- 2008
- CIKM 2008
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2 results for Keh-Shin F. Cheng
Taxonomies by the numbers: Building high-performance taxonomies
- Stephen C. Gates
- Wilfried Teiken
- et al.
- 2005
- CIKM 2005