Semi-automated logging of contact center telephone calls
- Roy J. Byrd
- Mary S. Neff
- et al.
- 2008
- CIKM 2008
Publications
This is our catalog of publications authored by IBM researchers, in collaboration with the global research community. It’s an ever-growing body of work that shows why IBM is one of the most important contributors to modern computing.
Date
Featured collections
Popular topics
2 results for Keh-Shin F. Cheng
Taxonomies by the numbers: Building high-performance taxonomies
- Stephen C. Gates
- Wilfried Teiken
- et al.
- 2005
- CIKM 2005