Creating operational shift schedules for third-level IT support: Challenges, models and case study
- Segev Wasserkrug
- Shai Taub
- et al.
- 2008
- International Journal of Services Operations and Informatics
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33 results for Segev Wasserkrug
Shift scheduling for third level IT support: Challenges, models and case study
- S. Wasserkrug
- S. Taub
- et al.
- 2007
- SOLI 2007
A top-down approach from service centers to business processes
- Amit Fisher
- Fabiana Fournier
- et al.
- 2007
- SOLI 2007
Utilizing model characteristics to obtain efficient parallelization in the context of agent based epidemiological models
- Steven Naron
- Segev Wasserkrug
- 2007
- WSC 2007
Calculating the business importance of entities in a service-oriented enterprise
- Amit Fisher
- Fabiana Fournier
- et al.
- 2007
- SCC 2007
E-CLV: A modeling approach for customer lifetime evaluation in e-commerce domains, with an application and case study for online auction
- Opher Etzion
- Amit Fisher
- et al.
- 2005
- Information Systems Frontiers
Handling uncertain rules in composite event systems
- Segev Wasserkrug
- Avigdor Gal
- et al.
- 2005
- FLAIRS 2005
A model for reasoning with uncertain rules in event composition systems
- Segev Wasserkrug
- Avigdor Gal
- et al.
- 2005
- UAI 2005
Business objective based resource management
- S. Aiber
- D. Gilat
- et al.
- 2004
- WWW 2004
A methodological framework for business-oriented modeling of it infrastructure
- Ariel Landau
- Segev Wasserkrug
- et al.
- 2004
- WSC 2004