Publications

13 results for Sergey Zeltyn

Waiting and sojourn times in a multi-server queue with mixed priorities
- - Sergey Zeltyn
  - Zohar Feldman
  - et al.
- 2009
- Queueing Systems
Creating operational shift schedules for third-level IT support: Challenges, models and case study
- - Segev Wasserkrug
  - Shai Taub
  - et al.
- 2008
- International Journal of Services Operations and Informatics
Shift scheduling for third level IT support: Challenges, models and case study
- - S. Wasserkrug
  - S. Taub
  - et al.
- 2007
- SOLI 2007