Online IT ticket automation recommendation using hierarchical multi-armed bandit algorithmsQing WangTao Liet al.2018SDM 2018
Constructing the Knowledge Base for Cognitive IT Service ManagementQing WangWubai Zhouet al.2017SCC 2017
Online inference for time-varying temporal dependency discovery from time seriesChunqiu ZengQing Wanget al.2016Big Data 2016