Publications

This is our catalog of publications authored by IBM researchers, in collaboration with the global research community. It’s an ever-growing body of work that shows why IBM is one of the most important contributors to modern computing.

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14 results for Jonathan Herzig

Predicting customer satisfaction in customer support conversations in social media using affective features
- - Jonathan Herzig
  - Guy Feigenblat
  - et al.
- 2016
- UMAP 2016
I understand your frustration
- - Guy Feigenblat
  - Jonathan Herzig
  - et al.
- 2016
- CSCW 2016
An author-reader influence model for detecting topic-based influencers in social media
- - Jonathan Herzig
  - Yosi Mass
  - et al.
- 2014
- HT 2014
EventSense: Capturing the pulse of large-scale events by mining social media streams
- - Emmanouil Schinas
  - Symeon Papadopoulos
  - et al.
- 2013
- PCI 2013