SPIRIT: Service for providing infrastructure recommendations for IT
- Ashwin Lall
- Anca Sailer
- et al.
- 2008
- NOMS 2008
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28 results for Anca Sailer
Enhanced maintenance services with automatic structuring of IT problem ticket data
- Xing Wei
- Anca Sailer
- et al.
- 2008
- SCC 2008
A graphical approach to providing infrastructure recommendations for IT
- Ashwin Lall
- Anca Sailer
- et al.
- 2008
- SCC 2008
Performance problem prediction in transaction-based e-business systems
- Manoj K. Agarwal
- Gautam Kar
- et al.
- 2008
- IEEE TNSM
IT Autopilot: A flexible IT service management and delivery platform for small and medium business
- Steve Mastrianni
- David F. Bantz
- et al.
- 2007
- IBM Systems Journal
Automatic structuring of IT problem ticket data for enhanced problem resolution
- Xing Wei
- Anca Sailer
- et al.
- 2007
- IM 2007
Threshold management for problem determination in transaction based e-commerce systems
- K. Appleby
- J. Faik
- et al.
- 2005
- IM 2005
Mining Activity Data for Dynamic Dependency Discovery in e-Business Systems
- Manoj K. Agarwal
- Manish Gupta
- et al.
- 2004
- IEEE TNSM