Predicting service delivery cost for non-standard service level agreements
- Yixin Diao
- Linh Lam
- et al.
- 2014
- NOMS 2014
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5 results for David Northcutt
SLA impact modeling for service engagement
- Yixin Diao
- Linh Lam
- et al.
- 2013
- CNSM 2013
Modeling a complex global service delivery system
- Yixin Diao
- Aliza Heching
- et al.
- 2011
- WSC 2011
Service-delivery modeling and optimization
- Yixin Diao
- Aliza Heching
- et al.
- 2015
- Interfaces
Modeling the impact of service level agreements during service engagement
- Yixin Diao
- Linh Lam
- et al.
- 2014
- IEEE TNSM