Refining Piecewise Stationary Approximation for a Markov-regulated fluid queueBo ZhangGuodong Panget al.2014IFIP WG 7.3 Performance 2014
Steady-state analysis for multiserver queues under size interval task assignment in the quality-driven regimeBo ZhangBert Zwart2013Mathematics of Operations Research
Fluid models for many-server Markovian queues in a changing environmentBo ZhangBert Zwart2012Operations Research Letters
Staffing call centers with impatient customers: Refinements to many-server asymptoticsBo ZhangJohan S.H. Van Leeuwaardenet al.2012Operations Research