The strategic IP insight platform (SIIP): A foundation for discovery
- Ana Lelescu
- Bryan Langston
- et al.
- 2014
- SRII 2014
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6 results for Isaac Cheng
The pursuit of value co-creation: Engineering service applications to achieve customer satisfaction
- Yolanda A. Rankin
- Neil H. Boyette
- et al.
- 2009
- SOLI 2009
Towards an agile service system for a global call center
- Isaac Cheng
- Vikas Krishna
- et al.
- 2007
- BPSC 2007
Towards a low-cost high-quality service call architecture
- Isaac Cheng
- Neil Boyette
- et al.
- 2006
- SCC 2006
Towards scaleable and adaptive document routing services
- Deepak Ramachandran
- Neil Boyette
- et al.
- 2006
- SCC 2006
Exploiting XML technologies for intelligent document routing
- Isaac Cheng
- Savitha Srinivasan
- et al.
- 2005
- DocEng 2005