A new customer requirement transformation solution for intelligent product designJinfeng LiMiao Heet al.2013SOLI 2013
Discovering business insights from multi-dimensional data to strengthen enterprise competitiveness: A case study in manufacturing industryTao QinMiao Heet al.2013SOLI 2013
An effective sequential pattern mining algorithm to support automatic process classification in contact center back officeTao QinMiao Heet al.2012SOLI 2012
Quantifying the value of rfid in air cargo handling process: A simulation approachMiao HeJacqueline Morriset al.2010WSC 2010