Determining value co-creation opportunity in B2B services
- Karuna P. Joshi
- Murthy Chebiyyam
- 2011
- SRII 2011
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Quality, satisfaction and value in outsourcing: Role of relationship dynamics and proactive management
- Nithya Rajamani
- Deepa Mani
- et al.
- 2010
- AIS-ICIS 2010