Decision support for service transition management: Enforce change scheduling by performing change risk and business impact analysis
- Thomas Setzer
- Kamal Bhattacharya
- et al.
- 2008
- NOMS 2008
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Change scheduling based on business impact analysis of change-related risk
- Thomas Setzer
- Kamal Bhattacharya
- et al.
- 2010
- IEEE TNSM