IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows
- Naga Ayachitula
- Melissa Buco
- et al.
- 2007
- SCC 2007
This is our catalog of publications authored by IBM researchers, in collaboration with the global research community. It’s an ever-growing body of work that shows why IBM is one of the most important contributors to modern computing.