Service systems as customer-intensive systems and its implications for service science and engineering
- 2008
- HICSS 2008
Publications
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8 results at HICSS 2008
Introduction to persistent conversation 9: Design and analysis of CMC systems minitrack
- Thomas Erickson
- Susan C. Herring
- 2008
- HICSS 2008
Introduction to service science management and engineering minitrack
- Michael J. Shaw
- Paul P. Maglio
- et al.
- 2008
- HICSS 2008
The service system is the basic abstraction of service science
- Jim Spohrer
- Stephen L. Vargo
- et al.
- 2008
- HICSS 2008
Harry Potter and the meat-filled freezer: A case study of spontaneous usage of visualization tools
- Fernanda B. Viégas
- Martin Wattenberg
- et al.
- 2008
- HICSS 2008
Information sharing and patterns of social interaction in an enterprise social bookmarking service
- Ying Xin Pan
- David R. Millen
- 2008
- HICSS 2008
A value network model for strategic analysis
- Alain Biem
- Nathan Caswell
- 2008
- HICSS 2008
Introduction to social spaces: Production and consumption of goods in digital collectives minitrack
- Fernanda B. Viégas
- Karrie Karahalios
- 2008
- HICSS 2008