SLA-aware operational efficiency in AI-enabled service chains: challenges ahead
- Robert Engel
- Pablo Fernandez
- et al.
- 2022
- ISeB
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Dynamics of value co-creation in complex IT service engagements
- Susan U. Stucky
- Melissa Cefkin
- et al.
- 2010
- ISeB
From self-service to super-service: A resource mapping framework for co-creating value by shifting the boundary between provider and customer
- Christopher S. Campbell
- Paul P. Maglio
- et al.
- 2010
- ISeB
The service system is the basic abstraction of service science
- Paul P. Maglio
- Stephen L. Vargo
- et al.
- 2009
- ISeB
Priority scheduling service for E-commerce web servers
- Muhammad Younas
- Irfan Awan
- et al.
- 2007
- ISeB
Control case approach to record and model non-functional requirements
- Joe Zou
- Christopher J. Pavlovski
- 2007
- ISeB
A model-driven framework for enterprise service management
- Ying Huang
- Santhosh Kumaran
- et al.
- 2005
- ISeB