Towards a problem-value-constraint framework for maximising business value through minimising under design and over design
- Yucong Duan
- Guohua Fu
- et al.
- 2016
- IJSTM
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Perspective: Technology Management in the Service Sector
- Tugrul U. Daim
- Antonie Jetter
- et al.
- 2010
- IJSTM
Improving service quality and productivity: Exploring the digital connections scaling model
- Cheng Hsu
- James C. Spohrer
- 2009
- IJSTM