Sentiment Aggregation using ConceptNet Ontology

Abstract

Sentiment analysis of reviews traditionally ignored the association between the features of the given product domain. The hierarchical relationship between the features of a product and their associated sentiment that influence the polarity of a review is not dealt with very well. In this work, we analyze the influence of the hierarchical relationship between the product attributes and their sentiments on the overall review polarity. ConceptNet is used to automatically create a product specific ontology that depicts the hierarchical relationship between the product attributes. The ontology tree is annotated with feature-specific polarities which are aggregated bottom-up, exploiting the ontological information, to find the overall review polarity. We propose a weakly supervised system that achieves a reasonable performance improvement over the baseline without requiring any tagged training data.