Publication
QCE 2024
Short paper

Workforce Task Execution Scheduling using Quantum Computers

Abstract

Recent advancements in quantum computing technology have heralded a new era of computational capabilities, outpacing classical simulations in solving complex problems. This remarkable progress has sparked a burgeoning interest in quantum algorithms across various sectors, with optimization emerging as a particularly vibrant field of study. A focal point of this field is the development and refinement of optimization algorithms that work well with for near term quantum computers. These advancements are crucial as they offer practical ways to apply quantum computing to real-world challenges. Among these applications, personnel and task execution scheduling emerges as one of the compelling use cases of how quantum computing can be applied to solve complex optimization problems critical to business and industrial operations. In this paper, we explore the utilization of quantum computers to address this complex optimization problem. Employing a range of advanced techniques, including a novel method that improves efficiency, our method demonstrates the capability of quantum computing to provide effective solutions for intricate optimization problems. We particularly focus on the application of IBM's 127-qubit quantum devices to manage complex scheduling tasks in workforce management, involving 500 to 874 binary decision variables and over 1000 constraints. This exploration serves not only as a proof of concept for the practical applications of quantum computing but also as a testament to its evolving role in solving business-critical optimization challenges.