Unsupervised learning of multilingual Short Message Service (SMS) dialect from noisy examples
- Sreangsu Acharyya
- Sumit Negi
- et al.
- 2008
- AND 2008
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15 results for Shourya Roy
Text classification, business intelligence, and interactivity: Automating C-Sat analysis for services industry
- Shantanu Godbole
- Shourya Roy
- 2008
- KDD 2008
An integrated system for automatic customer satisfaction analysis in the services industry
- Shantanu Godbole
- Shourya Roy
- 2008
- KDD 2008
Text to intelligence: Building and deploying a text mining solution in the services industry for customer satisfaction analysis
- Shantanu Godbole
- Shourya Roy
- 2008
- SCC 2008
Unsupervised segmentation of conversational transcripts
- Krishna Kummamuru
- P. Deepak
- et al.
- 2008
- SDM 2008
Automatic identification of important segments and expressions for mining of business-oriented conversations at contact centers
- Hironori Takeuchi
- L. Venkata Subramaniam
- et al.
- 2007
- EMNLP-CoNLL 2007
A conversation-mining system for gathering insights to improve agent productivity
- Hironori Takeuchi
- L. Venkata Subramaniam
- et al.
- 2007
- CEC/EEE 2007
Identity delegation in policy based systems
- Rajeev Gupta
- Shourya Roy
- et al.
- 2007
- POLICY 2007
Identity delegation in policy based systems
- Rajeev Gupta
- Shourya Roy
- et al.
- 2006
- ICAC 2006
Automatic generation of domain models for call centers from noisy transcriptions
- Shourya Roy
- L. Venkata Subramaniam
- 2006
- COLING/ACL 2006