Ysla: Reusable and configurable SLAs for large-scale SLA management
- Robert Engel
- Shashank Rajamoni
- et al.
- 2018
- CIC 2018
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26 results for Alexander Keller
Predicting labor cost through IT management complexity metrics
- Yixin Diao
- Alexander Keller
- et al.
- 2007
- IM 2007
How do we know that management is working?
- Alexander Keller
- Alexander Clemm
- et al.
- 2006
- NOMS 2006
A best practice approach for automating IT management processes
- Aaron B. Brown
- Alexander Keller
- 2006
- NOMS 2006
Management of enterprise web applications: Problems, approaches, solutions
- Alexander Keller
- Nikos Anerousis
- 2005
- IM 2005
A model of configuration complexity and its application to a change management system
- Aaron B. Brown
- Alexander Keller
- et al.
- 2005
- IM 2005
The CHAMPS system: Change management with planning and scheduling
- Alexander Keller
- J. Hellerstein
- et al.
- 2004
- NOMS 2004
Managing dynamic services: A contract based approach to a conceptual architecture
- Alexander Keller
- Gautam Kar
- et al.
- 2002
- NOMS 2002
Defining and monitoring service level agreements for dynamic e-business
- Alexander Keller
- Heiko Ludwig
- 2002
- LISA 2002
A service level agreement language for dynamic electronic services
- H. Ludwig
- Alexander Keller
- et al.
- 2002
- WECWIS 2002