Exploring the universe of egregious conversations in chatbots
- Michal Shmueli-Scheuer
- Tommy Sandbank
- et al.
- 2018
- IUI 2018
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28 results for Michal Shmueli-Scheuer
On the expression of agent emotions in customer support dialogs in social media
- Michal Shmueli-Scheuer
- Jonathan Herzig
- et al.
- 2018
- IUI 2018
Emotion detection from text via ensemble classification using word embeddings
- Jonathan Herzig
- Michal Shmueli-Scheuer
- et al.
- 2017
- ICTIR 2017
Neural response generation for customer service based on personality traits
- Jonathan Herzig
- Michal Shmueli-Scheuer
- et al.
- 2017
- INLG 2017
EHCTool: Managing emotional hotspots for conversational agents
- Tommy Sandbank
- Michal Shmueli-Scheuer
- et al.
- 2017
- IUI 2017
Classifying Emotions in Customer Support Dialogues in Social Media
- Jonathan Herzig
- Guy Feigenblat
- et al.
- 2016
- SIGDIAL 2016
Predicting customer satisfaction in customer support conversations in social media using affective features
- Jonathan Herzig
- Guy Feigenblat
- et al.
- 2016
- UMAP 2016
I understand your frustration
- Guy Feigenblat
- Jonathan Herzig
- et al.
- 2016
- CSCW 2016
A fusion approach to cluster labeling
- Haggai Roitman
- Shay Hummel
- et al.
- 2014
- SIGIR 2014
Harnessing the crowds for multi-channel marketing monitoring
- Haggai Roitman
- Gilad Barkai
- et al.
- 2014
- ICDEW 2014