A Framework for Mining Speech-to-Text Transcripts of the Customer for Automated Problem Remediation
- Prateeti Mohapatra
- Gargi Dasgupta
- 2024
- IAAI 2024
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26 results for Gargi Dasgupta
Question quality improvement: Deep question understanding for incident management in technical support domain
- Anupama Ray
- Csaba Hadhazi
- et al.
- 2020
- IAAI 2020
Multimodal Web Application to Infer Emotional Intelligence of Adolescent Counsellor
- Prerna Agarwal
- Anupama Ray
- et al.
- 2019
- GHCI 2019
Creative tagline generation framework for product advertisement
- Anupama Ray
- Prerna Agarwal
- et al.
- 2019
- IBM J. Res. Dev
Semantic parsing of technical support questions
- Abhirut Gupta
- Anupama Ray
- et al.
- 2018
- COLING 2018
COBOTS - A cognitive multi-bot conversational framework for technical support: Industrial applications track
- Sethuramalingam Subramaniam
- Gargi Dasgupta
- et al.
- 2018
- AAMAS 2018
Citicafe: An interactive interface for citizen engagement
- Shubham Atreja
- Amol Dumrewal
- et al.
- 2018
- IUI 2018
CitiCafe: Conversation-based intelligent platform for citizen engagement
- Amol Dumrewal
- Anwesh Basu
- et al.
- 2018
- CODS-COMAD 2018
Building a cognitive platform for the managed IT services lifecycle
- K. Kloeckner
- Constantin Adam
- et al.
- 2018
- IBM J. Res. Dev
'Learning Relevance' as a Service for Improving Search Results in Technical Discussion Forums
- Shubham Atreja
- Shivali Agarwal
- et al.
- 2017
- ICWS 2017