Automated Single-Turn Solution Recommendation System for Software IT Support Tickets
- 2025
- Big Data 2025
Publications
97 results for Salim Roukos
From Multiple-Choice to Extractive QA: A Case Study for English and Arabic
- Teresa Lynn
- Malik H. Altakrori
- et al.
- 2025
- COLING 2025
CLAPnq: Cohesive Long-form Answers from Passages in Natural Questions for RAG systems
- Sara Rosenthal
- Avirup Sil
- et al.
- 2025
- Transactions of the Association for Computational Linguistics
Graph-based Uncertainty Metrics for Long-form Language Model Generations
- Mingjian Jiang
- Yangjun Yangjun
- et al.
- 2024
- NeurIPS 2024
Granite-Function Calling Model: Introducing Function Calling Abilities via Multi-task Learning of Granular Tasks
- Ibrahim Abdelaziz
- Kinjal Basu
- et al.
- 2024
- EMNLP 2024
CHRONOS: A Schema-Based Event Understanding and Prediction System
- Maria Chang
- Achille Fokoue
- et al.
- 2024
- IAAI 2024
UDAPDR: Unsupervised Domain Adaptation via LLM Prompting and Distillation of Rerankers
- Jon Saad-Falcon
- Omar Khattab
- et al.
- 2023
- EMNLP 2023
Ensemble-Instruct: Generating Instruction-Tuning Data with a Heterogeneous Mixture of LMs
- Young-Suk Lee
- Arafat Sultan
- et al.
- 2023
- EMNLP 2023
Moving Beyond Downstream Task Accuracy for Information Retrieval Benchmarking
- Keshav Santhanam
- Jon Saad-Falcon
- et al.
- 2023
- ACL 2023
MISMATCH: Fine-grained Evaluation of Machine-generated Text with Mismatch Error Types
- Keerthiram Murugesan
- Sarathkrishna Swaminathan
- et al.
- 2023
- ACL 2023