Building scalable cloud-based communication and collaboration services for SMB enterprisesMadhusudanan KandasamyRambilas Varmaet al.2011SRII 2011
Analyzing relative importance of service quality components from enterprise CRM dataHimanshu ChauhanAjay Guptaet al.2011SRII 2011
Optimizing cross enterprise collaboration using a coordination hubSaeed BagheriDaniel V. Oppenheim2011SRII 2011
Delivery management effort allocation using learning-based profit estimationSaeed BagheriRose Williamset al.2011SRII 2011