Language translation tools drive productivity improvements for global delivery of services
- Hideo Watanabe
- Nanda Kambhatla
- et al.
- 2011
- SRII 2011
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35 results at SRII 2011
Client touchpoint modeling making the invisible visible within IT service delivery organizations
- Joe Bolinger
- Aqueasha Martin
- et al.
- 2011
- SRII 2011
Optimizing cross enterprise collaboration using a coordination hub
- Saeed Bagheri
- Daniel V. Oppenheim
- 2011
- SRII 2011
Complex service management in a hybrid cloud
- Changshen Kang
- Ray Strong
- et al.
- 2011
- SRII 2011
Automated optimal dispatching of service requests
- Anubha Verma
- Nirmit V. Desai
- et al.
- 2011
- SRII 2011
Determining value co-creation opportunity in B2B services
- Karuna P. Joshi
- Murthy Chebiyyam
- 2011
- SRII 2011
Cloud-based infrastructure for managing and analyzing environmental resources
- Fumiko Satoh
- Mayumi Itakura
- 2011
- SRII 2011
Analyzing relative importance of service quality components from enterprise CRM data
- Himanshu Chauhan
- Ajay Gupta
- et al.
- 2011
- SRII 2011
When are calories like furniture? Modeling service systems to improve health
- Melissa Cefkin
- Cheryl A. Kieliszewski
- et al.
- 2011
- SRII 2011
Optimal training data selection for rule-based data cleansing models
- Snigdha Chaturvedi
- Tanveer A. Faruquie
- et al.
- 2011
- SRII 2011