Making sense of computer-mediated communication: conversations as genres, CMC systems as genre ecologiesThomas Erickson2000HICSS 2000
Anti-serendipity: finding useless documents and similar documentsJ. CooperJohn M. Prager2000HICSS 2000
Who's who? Identifying concepts and entities across multiple documentsZunaid KaziY. Ravin2000HICSS 2000
Discourse segmentation in aid of document summarizationBranimir K. BoguraevMary S. Neff2000HICSS 2000
Making sense of computer-mediated communication (CMC): Conversations as genres, CMC systems as genre ecologiesThomas Erickson2000HICSS 2000